Patient Reviews and
Testimonials
Our patients kindly share their experiences so you can learn what to expect when you visit us. The remarks below come straight from the people we care for every day, highlighting our commitment to friendly service and skilled eye care.
Our Specialists
Select a Doctor to View Their Reviews
Dr. Joseph L. Conway
MD
Ophthalmology
Dr. Donna L. Densel
MD
Ophthalmology
Dr. Gina F. Gladstein
MD
Ophthalmology
Dr. Suresh Mandava
MD
Ophthalmology
Dr. William S. Potter
MD
Ophthalmology
Dr. Jerry W. Tsong
MD
Retina
Dr. Joseph L. Conway, MD
Patients praise Dr. Conway for his attentive manner, clear communication, and effective treatments.
Staff very warm, friendly and professional. Dr. Conway was fantastic: thorough, patient, listened well, friendly, and, most importantly, successfully relieved my pain.
Marla E.
The staff is always courteous, and Dr. Conway is sweet and never makes me feel rushed.
Nina S.
Everyone was above and beyond nice. I arrived 15 minutes early to fill out paperwork and instead of making me wait, they took me straight in.
Linda C.
The visit was totally professional. I understood everything being said and went directly to the pharmacy to purchase the necessary drops.
Barbara W.
Staff very warm, friendly and professional. Dr. Conway was fantastic.
Marla E.
The staff is always courteous, and Dr. Conway is sweet.
Nina S.
Warm and Friendly Staff
Visitors often mention how welcomed they feel from the moment they arrive.
Personalized and Thorough Care
Dr. Conway's detailed evaluations and genuine interest stand out in many reviews.
I loved Dr. Conway. He was extremely personable and friendly. He took the time to learn more about me and have conversation.
Amanda P.
Very satisfied with Dr. Conway and staff. He gave me a feeling of sincere interest with my present medical and eye problem.
Irene S.
Dr. Conway is always insightful analytically, seeking diverse viewpoints in problem-solving as well as providing excellent directions for medicating methodologies.
Carol B.
I feel very lucky to have Dr. Conway as both my ophthalmologist and to address those pesky wrinkles.
Theresa H.
I loved Dr. Conway. He was extremely personable and friendly.
Amanda P.
Very satisfied with Dr. Conway and staff.
Irene S.
I had surgery two weeks ago with Dr. Conway and I've been impressed with how his staff tucked me in for last-minute visits when I had a concern.
Mary K.
I'm happy that the appointment I was scheduled for took place on time.
Deborah D.
I had surgery two weeks ago with Dr. Conway and I've been impressed.
Mary K.
I'm happy that the appointment took place on time.
Deborah D.
Efficient Appointments and Follow-Up
Timely visits and responsive follow-up care matter to our patients.
Dr. Donna L. Densel, MD
Reviews for Dr. Densel highlight her compassionate approach and professional expertise.
Dr. Densel is a gem. I was referred by a friend a few years ago.
Ronnie G.
My doctor, Donna Densel, is a true professional, concerned, considerate, gentle, caring in her demeanor.
John K.
I have great respect for Dr. Densel. She is extremely smart, gracious and professional.
Anne S.
Love Dr. Densel. Great doctor, very responsive and informed.
Doris F.
Dr. Densel is a gem. I was referred by a friend.
Ronnie G.
My doctor, Donna Densel, is a true professional.
John K.
Compassionate Expertise
Patients value the kindness and skill Dr. Densel brings to every visit.
Professional and Welcoming Environment
Many comments reflect the positive atmosphere in the office.
A very welcoming and efficient atmosphere is pervasive and the professionalism is outstanding.
Susan K.
I always enjoy coming for my appointments. I feel welcomed and everyone shows genuine concern for how I have been.
Deborah P.
I'm very happy with the practice and everyone is always very pleasant and professional.
Peter O.
I was extremely satisfied with the professional, personal attention I received in all phases of my examination and evaluation. It's the best.
David B.
A very welcoming and efficient atmosphere.
Susan K.
I always enjoy coming for my appointments.
Deborah P.
I drive from Massachusetts to see Dr. Densel because I feel very confident in her caring for me and the long-term health of my eyes.
Patricia B.
I was extremely satisfied with the professional, personal attention I received in all phases of my examination and evaluation. It's the best.
David B.
I drive from Massachusetts to see Dr. Densel.
Patricia B.
Long-Term Trust and Confidence
Patients travel far and return for years because of the care they receive.
Dr. Gina F. Gladstein, MD
Dr. Gladstein earns high marks for her thorough explanations and caring follow-up.
Dr. Gladstein is an exceptional physician. I always know that I am in the best of hands.
Meryl F.
VERY very fortunate to have Dr. Gladstein and her team as a doctor. She saved my vision.
Barbara H.
The service was marvelous, no waiting around, the doctor's technician was efficient and professional.
Linda W.
Dr. Gladstein is an exceptional physician.
Meryl F.
She saved my vision.
Barbara H.
The service was marvelous.
Linda W.
Exceptional Medical Care
Patients note Dr. Gladstein's dedication to safeguarding their vision.
Thoughtful Communication
Clear, caring explanations help patients feel confident about their eye health.
The doctor spent substantial time with me, then phoned shortly after my visit to suggest an additional treatment.
Jacqueline S.
My appointment was on time and Dr. Gladstein always takes plenty of time to explain everything.
Anne G.
I was very pleased with the professionalism and empathetic attitude of everyone that I met.
Clinton S.
The doctor phoned shortly after my visit to suggest an additional treatment.
Jacqueline S.
Dr. Gladstein always takes plenty of time to explain everything.
Anne G.
Professionalism and empathetic attitude of everyone.
Clinton S.
Always a pleasant experience. Dr. Gladstein and her team are consummate professionals delivering compassionate care.
Deborah D.
Dr. Gina and her assistant Cathy have always been very efficient and professional.
Paul D.
I have always had good experiences during my visits. Dr. Gladstein is awesome.
Patricia F.
Excellent, on time, efficient, courteous and friendly.
David S.
Consummate professionals delivering compassionate care.
Deborah D.
Very efficient and professional.
Paul D.
Dr. Gladstein is awesome.
Patricia F.
Excellent, on time, efficient, courteous and friendly.
David S.
Consistent Professionalism
Visitors appreciate the reliability of the care they receive.
Dr. Suresh Mandava, MD
Reviews for Dr. Mandava highlight advanced treatments and a caring approach.
Totally incredible and the laser surgery was miraculous. Could not be happier.
Dianne C.
I travel from New York City to see Dr. Mandava. So you can see how highly I value the service I receive.
Mary Ann S.
Totally incredible and the laser surgery was miraculous.
Dianne C.
I travel from New York City to see Dr. Mandava.
Mary Ann S.
Advanced Surgical Results
Patients describe impressive outcomes after procedures.
Clear Explanations and Guidance
Understanding each step of care reassures our patients.
Dr. Mandava was very knowledgeable and took time to show me the computer scan of my eye and explain it to me.
Josephine T.
Everyone was friendly and helpful. Dr. Mandava took the time to discuss my situation and answer all of my questions.
Dennis M.
Visit was very good. Christine explained each step as we proceeded. Dr. Mandava was very clear about the operation and the various scenarios.
Ruth W.
Dr. Mandava took time to show me the computer scan of my eye.
Josephine T.
Dr. Mandava took the time to discuss my situation and answer all of my questions.
Dennis M.
Dr. Mandava was very clear about the operation and the various scenarios.
Ruth W.
Dr. Mandava and his staff are excellent. They genuinely take an interest in my well-being.
Timothy P.
Dr. Mandava and his staff are the most professional, courteous and caring people to deal with.
Richard M.
The office staff is extremely professional and kind. The office is a well-run operation.
William K.
I was not rushed at all and had all needs and questions answered. Grade: A+.
Jane L.
They genuinely take an interest in my well-being.
Timothy P.
The most professional, courteous and caring people.
Richard M.
The office is a well-run operation.
William K.
I was not rushed at all. Grade: A+.
Jane L.
Professional and Caring Team
Teamwork and kindness make each visit smooth and supportive.
Dr. William S. Potter, MD
Patients commend Dr. Potter for his respect, patience, and clear explanations.
Dr. Potter is always considerate about taking the time to explain each procedure fully and about demonstrating respect for his patients.
Richard F.
It was my first visit and Dr. Potter was very patient, clearly answering all my questions.
Jennifer Z.
Very friendly and helpful doctor and staff.
Kate D.
Dr. Potter takes time to explain each procedure fully and demonstrates respect for his patients.
Richard F.
Dr. Potter was very patient, clearly answering all my questions.
Jennifer Z.
Very friendly and helpful doctor and staff.
Kate D.
Respectful Communication
Dr. Potter takes time to ensure every patient understands their care.
Positive Experiences for Families
Parents and young patients feel at ease in Dr. Potter's care.
Dr. Potter treated my son with respect and answered all his concerns thoughtfully.
David D.
My son loved Dr. Potter. He explained everything so nicely that Nick was a new person when he left.
Parent of Nicholas E.
Nate and I had a wonderful experience with Dr. Potter and his staff.
Nathaniel G.
Dr. Potter treated my son with respect and answered all his concerns.
David D.
My son loved Dr. Potter. Nick was a new person when he left.
Parent of Nicholas E.
Nate and I had a wonderful experience with Dr. Potter.
Nathaniel G.
Mrs. Keating was wonderful and helpful at the front desk.
David D.
The office staff were lovely, making the visit a pleasure.
Claire H.
I was very impressed with Dr. Potter and his staff who went above and beyond.
Joann B.
The staff was very friendly. Dr. Potter made us feel extremely comfortable.
Gavin G.
Mrs. Keating was wonderful and helpful at the front desk.
David D.
The office staff were lovely, making the visit a pleasure.
Claire H.
Dr. Potter and his staff went above and beyond.
Joann B.
Dr. Potter made us feel extremely comfortable.
Gavin G.
Outstanding Team Support
Our front-desk and clinical teams aim to make every visit smooth.
Dr. Jerry W. Tsong, MD
Patients trust Dr. Tsong for his retinal expertise and responsive care.
He helped my mother gain her sight back, and for that we are extremely grateful.
Joan G.
Dr. Tsong has been treating me very successfully for wet AMD for two years. I owe him big time.
Bill W.
I now drive at night thanks to the glasses Dr. Tsong prescribed, even though I am an octogenarian.
Bernadette C.
He helped my mother gain her sight back.
Joan G.
Treating me very successfully for wet AMD for two years.
Bill W.
I now drive at night thanks to the glasses he prescribed.
Bernadette C.
Restoring and Protecting Vision
Many reviews speak to significant improvements in sight.
Prompt and Compassionate Response
Quick action during urgent situations provides peace of mind.
I made an emergency call on Sunday and the doctor who called back responded beautifully, calming me.
Barbara C.
Dr. Tsong saw me in his office on Sunday morning and guided me on the next steps.
Judith R.
My visit was extremely pleasurable. The technician did an amazing job with my eye exam and was very personable.
Carissa T.
Emergency call on Sunday, and he responded beautifully, calming me.
Barbara C.
He saw me in his office on Sunday morning and guided me on next steps.
Judith R.
The technician did an amazing job with my eye exam and was very personable.
Carissa T.
Your employees are simply wonderful. There is a caring and positive climate surrounding your office.
Shirley G.
Dr. Tsong has a wonderful, friendly personality. I feel I am in good hands and can ask him anything.
Jane C.
I just love Dr. Tsong's team approach, interest and use of state-of-the-art diagnostic tools.
Jean B.
Caring and positive climate surrounding your office.
Shirley G.
Wonderful, friendly personality. I feel I am in good hands.
Jane C.
I love his team approach and use of state-of-the-art diagnostic tools.
Jean B.
Friendly Office Atmosphere
From the front desk to the clinic rooms, patients feel supported.
Your Vision, Our Commitment
We are honored by the confidence our patients place in us and grateful for their thoughtful words. If you have questions about your eye health or need expert care, our team is ready to help you see your best and feel comfortable every step of the way.
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